Published: Wed, September 13, 2017
Business | By Max Garcia

Chatbot offers legal help to Equifax data breach victims

Chatbot offers legal help to Equifax data breach victims

Wealthy consumers are particularly at risk for having their personal information used by identity thieves, the Journal says. Data from 1,099,125 Iowans - including Social Security numbers, birth dates, addresses and, for some, credit card numbers - was exposed in the breach, he said. Because so many Nebraskans are impacted by the Equifax breach.all are encouraged to see if their identity information was part of the breach.and take recommended steps.

Sure. When your credit is frozen you can continue to operate your financial life just as you typically would.

Place a fraud alert on your credit reports, as this provides an extra layer of protection and would make it hard for an identity thief to open an account in your name Fraud alerts are free and stay on your report for 90 days. It is providing free service for one year through TrustedID Premier - whether or not you've been affected by the breach.

It's also worth noting that ID theft monitoring is no silver bullet. That's not a pastime anyone would have ever signed up for. The company waited until September 7 to reveal the unauthorized access that occurred in mid-May and was discovered on July 29. So in other words the culprits walked in through the front door. Nor is the way Equifax security freezes are confirmed.

In fact, taking six weeks to notify victims is common and often warranted.

The company is now doing everything it can to support those affected, he wrote: "Our team is focused on this effort, and we are engaged around the clock in responding to millions of inquiries from consumers".

Britain's data privacy watchdog, the Information Commissioner's Office, says it's investigating, and called on Equifax "to alert affected United Kingdom customers at the earliest opportunity".

As many Americans have learned from data breaches in the past, those are promises not always kept. "We are already in direct contact with Equifax to establish the facts including how many people in the United Kingdom have been affected and what kind of personal data may have been compromised". The company says, for example, that the hackers exploited a "website application vulnerability to gain access to certain files". But it does serve as easy damage control for the publicly traded business.

Thirty-six USA senators on Tuesday called on federal authorities to probe the sale of almost $2 million in Equifax shares by company executives in the days after the data breach.

As of today, at least 23 class-action lawsuits have already been filed against Equifax in federal courts across the U.S. DoNotPay, a legal chatbot that launched this summer, is also inviting consumers to automatically sue Equifax in small claims court.

One potential wrinkle is that banks and some other financial services firms are considering ditching Equifax for its rivals, the Wall Street Journal reports.

Lost perhaps in that large number is a far scarier reality - the richness of the data that has been exposed is far worse than the data that has been exposed in prior breaches. Nor is turning to Equifax's rivals an assured way to ensure that consumers' data is better protected.

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