Published: Sat, January 20, 2018
Hi-Tech | By Ellis Neal

South Korean Consumer Group Files Criminal Complaint Against Apple Over iPhone Slowdown

South Korean Consumer Group Files Criminal Complaint Against Apple Over iPhone Slowdown

Apple announced today that it will be investing $350 billion in the US economy over the next five years, creating more than 20,000 jobs.

The blows keep coming for Apple over its slowing down of iPhones.

"I used to work at Apple, and they spent a lot of time implementing this and it's [supposed] to improve the customer experience because the older phones - if you go back far enough - didn't have this and the experience was that if you waited long enough, your phone would not work very well", who is now the founder and CEO of Saskatchewan-based app development firm Push Interactions. The advocacy group, Citizens United for Consumer Sovereignty, is accusing Apple of destruction of property and fraud.

Apple has repeatedly denied it engages in planned obsolescence. The group also represents 120 plaintiffs in a separate civil damage suit filed earlier this month.

Apple does not recommend that users opt out, Cook said, since the lithium-ion batteries in phones deteriorate over time, leading to sudden shutdowns in order to protect the other inner mechanisms. In a recent interview, Apple CEO Tim Cook announced that an upcoming software update will allow users to turn off iPhone throttling; although, as we noted, this does nothing to address the problem that is causing the unexpected shutdowns.

Apple acknowledged the initial report of performance-throttling and apologized.

However, following the social media rampage unleashed on the company after admitting that it intentionally slowed down older iPhones, Apple issued an apology to consumers as well as an explanation for the practice.

Late a year ago Apple admitted the existence of an iOS power management feature after a Geekbench test found a connection between iPhone performance and battery age while investigating a post from a Reddit user, who had found that an iPhone became faster after replacing the battery.

"We're going to give people the visibility of the health of their battery so it's very, very transparent", he said. In 2017, with iOS 11.2, Apple made the same update to iPhone7 devices. For 2018, Apple has dropped the price of battery replacements to $29, down from $79. "This hasn't been done before".

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